Privacy Policy

Gathering and Using Information

It is our responsibility to protect your personal information, and this policy clarifies how your personal information is used through the Thabat Aviation website.
When using the services available on the site, you will be asked to provide some information such as your name, contact details, credit card, or debit card. This information is stored and retained on computers or in a secure and encrypted format.

The information we collect includes:

• Personal information including your email, name, phone number, device ID, and IP address.
• Transaction information, including flight program details.
• Booking information, including destinations and dates.
• Other information, including details of your website browsing.

We will use this information in the following ways:

• Fulfilling our agreement with you, including processing flights, hotel reservations, packages, sending your flight itinerary, or contacting you in case of any issues related to your booking.
• To register your name on our website, allowing you to manage your account on our site to receive all our services. You can also unsubscribe by contacting us if you no longer wish to enjoy these services.
• To respond to any inquiries you have sent to us via email.
• For direct marketing purposes, as detailed below.
• It is necessary for us to know all the names of travelling passengers or names associated with bookings. If you have made a reservation on behalf of another person, you are supposed to have obtained their consent to use their personal information. We will proceed based on the mentioned consent.

Parties we share your information with:

• We may share your information as follows:
• With all branches of the customer service team.
• With other trusted parties we deal with to provide specific services: such as enabling our customers to book flights, complete flight bookings, rent cars, book hotels, complete tour bookings, or other services quickly and easily.
• With customs, immigration, or other regulatory authorities in the departure or destination country to comply with the law in those countries.
• With other parties participating in the credit card licensing policy.
• If we have a task to do so or if the law allows us to do so.
• With our employees and agents to perform one of the tasks mentioned above, now or in the future.
• With institutions that we have a partnership with, which are within our group, our parent company and other affiliated companies, this sharing enables us to provide information about services and products related to trips and others that may interest you. These companies will have specific authorization to access your data as mentioned in the privacy policy. These companies will also comply with the applicable laws, which are regulated by the communications and give you at least the opportunity to choose not to receive similar messages through its commercial email in the future.

If you choose not to share some of the required personal data, you can visit our page, but you may not be able to access some options or services.

Transfer of your personal data:
In the context of committing to specific activities in the privacy policy, your personal information may be transferred to countries lacking data protection laws or to countries where your privacy may not be widely protected in addition to some other basic rights. We will provide the data to provide and fulfill all the services you have requested from us only, to comply with the agreement with other parties to serve you or to disclose the information required of us by law or regularly.

Cookie Policy

There is a technology called \"cookies\" used to provide information tailored to the request from the Thabat website. Cookies are a data element on a site that can be sent to your browser and stored on the same system later.
Cookies allow us to identify people who have viewed our pages and ads, determine the number of times specific pages have been visited, and identify the most visited stations on our site. They also allow us to make the Thabat website browsing experience easier and more comfortable, for example, by allowing us to direct you to the language used on the site last time, to give you a better experience when reusing the site. Most web browsers accept cookies automatically. You are not required to accept cookies, but you must read the information about your device's browser to see how it is set to send you an alert the moment you receive the cookies, and then you can decide whether to accept them or not.

Account and Data Deletion

If you wish to delete your account or data, you can do so by contacting us through our branches, call center, and WhatsApp.